ITOA - Member Profile

The Incoming Tour Operators Association Ireland consists of 34 members and 6 overseas member companies who promote the various elements of the Irish Tourism Product for marketing overseas.

ITOA represents almost all incoming Tour Operators. It is comprised of:

Professional Conference Organisers (PCOs) – Companies with skills and expertise in the conference industry that manage all aspects of large international conferences and congresses.
Destination Management Companies (DMCs) – Companies providing full management services for meetings and incentive programmes in a destination. DMCs design, plan, and deliver programmes for corporate meeting or incentive sectors.
Ground Handler or Handling Agencies – Typically, a company that provides full comprehensive land arrangements or specific partial services of an overall land programme for group tours, individual travel and other large movements of passengers such as cruise ships. These companies generally also act as the representative to the international client.

In 2005 alone, ITOA handled over 500,000 visitors, who contributed over €400m in tourism revenue to the economy.

John Healy is the current Chairman of ITIC. He is a Director of Abbey Tours and represents the ITOA on the Executive Committee and Council of ITIC. He is also Chairman of ITIC's Finance Committee.

April 2011

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01.02.2012

Travel advice site is here to stay

It used to be that people who had a good customer service experience in a hotel told one or two people, while those who had a bad one told 10. Today, the numbers that can be reached by either camp with a few key strokes is closer to 50 million. Read full article in the [...]

01.02.2012

TripAdvisor ruling welcomed

The Irish Hotels Federation has welcomed a ruling published by the British Advertising Standards Authority this morning which prohibits travel website TripAdvisor from claiming or even implying the hotel reviews it carries are ?honest, real or trusted?. Read the full article in the Irish Times.

01.02.2012

Hotel group staff urged to write positive web reviews

One of the State?s largest hotel chains planned a campaign involving ?a bank? of people aimed at generating false positive reviews on the influential TripAdvisor website. Read the full article from the Irish Times.

01.02.2012

DAA Press Release on Emirates Capacity Expansion

DAA Welcomes Emirates? 52% Capacity Expansion Just Three Weeks After Dublin-Dubai Route Launch Dublin Airport Authority (DAA) has welcomed Emirates Airline?s decision to significantly increase capacity on its new Dublin-Dubai route. Emirates will increase the number of available seats on the route by 52% from July when it introduces a larger Boeing 777-300ER aircraft on [...]